Here’s where you’ll find answers to some common questions. . .

Digital Patterns and Shipping

Where do I enter my discount code?

I don’t know how to download a pattern.

I never received my pattern.

When I try to download my pattern, it doesn’t work.

I bought one of your patterns on Etsy and now I can’t download it.

I don’t really know what a PDF is or how to work with digital patterns.

I don’t have a printer.

Can I return a digital pattern after I purchase it?

Can I buy a paper pattern from you? Or pay you to print it for me?

Your Account, Clubs, and Online Classes

Do I have an account? How do I access it?

I signed up for a class or workshop and don’t know where to find it.

How do I change my email address?

I can’t find/login to my Funny Faces Quilt Block of the Month Club.

How do I change my credit card info or unsubscribe from the Funny Faces Quilt Block of the Month Club?

Do you ship outside the US? How much does it cost?

Tutorials, Patterns, and Tools

Is it really okay to just straight stitch around my applique? Don’t I need to use satin stitch?

I’m sure I’ve seen a tutorial from you about X, but now I can’t find it.

I’m sure I’ve seen a pattern for X from you, but now I can’t find it.

Can you design a pattern for X? Can I hire you to design a custom pattern?

Can you convert your pattern to SVG format so I can use it with my Cricut/Silhouette/other cutting machine?

Do you sell your finished samples? Or accept commissions?

What kind of sewing machine do you use? Can you recommend a machine?

Where can I find the pattern for the dress the Emily doll is wearing on her pattern cover?

Can you help me with the free Easy Peasy sock pattern?

Which do you do first? The quilting or the applique? It seems like you do both ways in your videos.

Permissions and Business Requests

Can I sell things I make with Shiny Happy World patterns?

Can I use one of your photos on my blog?

Do you accept guest posts?

What about advertising?

Just Plain Weird

Why did my order contain a single packing peanut?

If you need anything else – email me at smile@shinyhappyworld.com. I’m happy to help!