If you’ve been here for any time at all, you’ve heard me go on and on about how important it is to download your pattern files and save them to your own computer, and to back up ALL your files. It’s in every pattern delivery email and I do a PSA on social media about once a month reminding people to back up their files.
Well – I got an email from someone last week saying she wants to back her files up – but doesn’t know how. In my experience, when one person asks a question it means there are a bunch of other people who really WANT to ask the same question but haven’t done it yet.
So I just made two new videos to help out the folks who are super comfortable with a needle and thread – and less comfortable moving around digital files.
Here’s the first one. It shows (in a LOT of detail) how to download the patterns you purchase – and two ways you can easily back up those files.
See? It SHOULD be as easy as clicking on the download button.
But sometimes things go wrong – and that’s what this video is about. I share easy fixes to a few of the most common download problems.
These videos now live on my FAQ page, so they’re easy to find if you ever need them.
Just to be clear – I’m ALWAYS happy to help anyone who’s having technical difficulties. But I usually step away from my computer on weekends, which means your email asking for help can sit unanswered in my inbox for a couple of days. I’m hoping these videos will help you try some easy fixes yourself when that happens. 🙂